Rawej is a platform that connects you with independent therapists and counsellors and lets you book and pay for sessions online.

Rawej is not an emergency service. If you or someone else is in danger, contact your local emergency number immediately.

You sign in with a mobile number or email address and a one-time code. Keep access to your phone and email secure, and make sure the information you provide is accurate.

You must be an adult to create an account. Sessions for minors must be booked by a parent or legal guardian.

The price and duration of a session are shown before you pay. A booking is confirmed once the payment has been completed.

Payments are processed by a third-party payment provider under its own terms.

The cancellation and refund conditions shown when you book apply to your session. If you need to change or cancel a booking, contact us as early as possible.

Therapists on Rawej are independent professionals and are responsible for the care they provide. Rawej does not give medical or psychological advice.

Treat therapists and staff with respect. Do not misuse the website, interfere with its operation, or use it for anything unlawful.

We work to keep Rawej available and accurate, but we cannot guarantee it will always be uninterrupted or error-free. To the extent permitted by law, Rawej is not liable for indirect losses arising from use of the website.

We may update these terms from time to time. Continuing to use Rawej after a change means you accept the updated terms.