Account information: the mobile number or email address you sign in with, used to send you one-time verification codes.

Booking information: the therapist you choose, the session type and duration, the date and time, and the status of your booking and payment.

Technical information: basic device and browser data, your language and theme preferences, and cookies needed to keep you signed in.

We use your information to create and secure your account, schedule and manage your sessions, process payments, send you booking-related messages, and improve the website.

We do not use the content of your sessions for any purpose, and we never sell your personal information.

With the therapist you book, so they can prepare for and hold your session.

With our payment provider, to complete your payment. Card details are entered on the provider's secure page and are never stored by Rawej.

With service providers that host and operate our platform on our behalf, only as far as needed, and when required by law.

Essential cookies keep you signed in and remember your preferences; the website cannot work without them.

Analytics and marketing cookies are only used if you allow them in the cookie banner. You can change your choice at any time.

We keep your information only as long as needed to provide our services and meet legal obligations. Data is transmitted over encrypted connections and access to it is restricted.

You can ask to access, correct or delete your personal information, or to close your account. Contact us and we will respond as soon as possible.

Our services are intended for adults. Sessions for minors must be booked by a parent or legal guardian.

We may update this policy from time to time. The date at the top of this page shows when it was last changed.